The Off to Work State of Hospitality Recruitment 2024 report includes salary benchmarks for roles across different areas of hospitality and four geographical regions, along with insights from a survey of over 400 hospitality professionals.

Read the report

Amazing experiences are made by amazing people.

Yet those people are in short supply in 2024, with the industry facing a shortfall of around 112,000 workers, or 5.6% of the workforce according to UKHospitality.

This presents a distinct challenge for hospitality and event operators. Securing qualified candidates demands resources, specifically time and money, which are also frequently in short supply.

To find out more about the current situation, we surveyed over 400 hospitality professionals, including those in hiring/manager roles at 35 different organisations.

The resulting report explores why more needs to be done to engage and motivate the new generation of hospitality workers and gives practical tips on how to attract the best candidates.

Say goodbye to salary guessing games.

The report also includes an updated version of our Hospitality Salary Benchmark report.

Derived from real placements our permanent recruitment specialists made over the past year, these give a clear indication of the state of the market and are an invaluable resource to:

• Hospitality workers who want to see how their salary matches up to industry averages
• Managers and HR professionals who need to review their hiring budget

Download the State of Hospitality Recruitment Report 2024

Our recruitment specialists have worked on this report since November 2023 when we first sent the survey to our candidate database, pool of casual workers and list of industry contacts.

After months of hard work analysing the data and adding our own expert commentary, we’re so proud of the finished report, and hope it will be useful to anyone navigating what is possibly the most challenging employment market for hospitality employers to date.

Just as with our Future of UK Hospitality industry report and Spotlight on Retention case study guide, we take great care to ensure that the insights and tips included are of real value to operators in our industry.

Worth £295, the report is available now for free to anyone currently working in the hospitality and events industry. Simply enter your details below: